When will I receive my order?

Once your order is shipped, you will receive an email with the tracking information.

What is your return policy?

Return or exchange any unused or defective merchandise by mail. Returns made within 30 days of the order delivery date will be issued a full refund to the original form of payment.

Can I change my order?

We start processing your order as soon as we get it, so we are unable to make any changes or modifications to an order after it has been placed and confirmed.

What are your shipping options?

Local Shipping (Panama City & Provinces).The estimated time is 12-24 office hours. As soon as the payment is received the order is shipped out. The shipping cost will depend on the location specified.International Shipping (All the orders are shipped via DHL).The estimated time is 3-5 business days, and your shipping cost will depend on the shipping address.

Can I change the size/color of the item I ordered?

Once your order has been submitted successfully, it goes almost immediately to processing and then it’s sent to the warehouse to ship. So we are unable to make changes on the item.

Can I cancel my order?

Depending on the status of your order, we may not be able to cancel it. In order to best assist with your request, we recommend reaching out to us via phone or email.

What payment methods do you accept?

HUMANA accepts VISA & MASTERCARD. Online orders can also be placed using PAYPAL.

FAQs - Humana

: Once your order is shipped, you will receive an email with the tracking information.
: Return or exchange any unused or defective merchandise by mail. Returns made within 30 days of the order delivery date will be issued a full refund to the original form of payment.
: We start processing your order as soon as we get it, so we are unable to make any changes or modifications to an order after it has been placed and confirmed.
: Local Shipping (Panama City & Provinces).
The estimated time is 12-24 office hours. As soon as the payment is received the order is shipped out. The shipping cost will depend on the location specified.

International Shipping
(All the orders are shipped via DHL).

The estimated time is 3-5 business days, and your shipping cost will depend on the shipping address.
: Once your order has been submitted successfully, it goes almost immediately to processing and then it’s sent to the warehouse to ship. So we are unable to make changes on the item.
: Depending on the status of your order, we may not be able to cancel it. In order to best assist with your request, we recommend reaching out to us via phone or email.
: HUMANA accepts VISA & MASTERCARD. Online orders can also be placed using PAYPAL.

FAQs

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